Privacy policy

Last Updated: [09/12/2025]

Eternelle (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit www.eternelle.in.

Information We Collect

       Personal Information: Name, email, phone number, address, payment details

       Order Information: Product selections, shipping details

       Technical Data: IP address, browser type, device info

       Cookies & Tracking: Used for analytics, personalization, and retargeting

How We Use Your Information

       To process and fulfill orders

       To communicate order updates

       To improve website experience

       For marketing & promotional communication

       To prevent fraud and ensure security

Sharing Your Information

We share your data only with trusted third parties:

       Payment gateways (Razorpay/UPI/card processors)

       Courier partners

       Marketing tools (Google, Meta)

       Website hosting and analytics providers

We never sell customer data.

Data Retention

We retain your information as long as necessary for legal and business purposes.

Data Protection

We use SSL protocols, encryption, and secure servers.

Your Rights

Under Indian IT Rules, you may:

       Request access to your data

       Request deletion

       Opt-out of marketing

Contact: sales@eternelle.in