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Privacy policy
Eternelle (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit www.eternelle.in.
Information We Collect
● Personal Information: Name, email, phone number, address, payment details
● Order Information: Product selections, shipping details
● Technical Data: IP address, browser type, device info
● Cookies & Tracking: Used for analytics, personalization, and retargeting
How We Use Your Information
● To process and fulfill orders
● To communicate order updates
● To improve website experience
● For marketing & promotional communication
● To prevent fraud and ensure security
Sharing Your Information
We share your data only with trusted third parties:
● Payment gateways (Razorpay/UPI/card processors)
● Courier partners
● Marketing tools (Google, Meta)
● Website hosting and analytics providers
We never sell customer data.
Data Retention
We retain your information as long as necessary for legal and business purposes.
Data Protection
We use SSL protocols, encryption, and secure servers.
Your Rights
Under Indian IT Rules, you may:
● Request access to your data
● Request deletion
● Opt-out of marketing
Contact: sales@eternelle.in